What we do

Who it's for

Any business that takes a hit when something goes wrong, from a small trades firm to a transport operator.

What it does

We look at how you really cope with disruption and what it costs, then help you fix it.

Why us

We've managed disruption in rail and logistics, where the stakes are high and the clock is running.

Results

• 44% faster back to normal running at KiwiRail
• 40% faster ferry disruption recovery at NZ Post
• 10% more on-time deliveries at NZ Post

Who it's for

Anyone launching something new on a fixed date: a new site, system, contract, service or restructure.

What it does

We check your plan with fresh eyes, show you where it's likely to fall over, and help you get ready as much or as little as you want.

Why us

We were inside the Auckland Rail Operations Centre as it was set up and run, from both the network and operator side.

Results

• No delays on handover day when Auckland's rail operator changed
• 2 months to build a new operator's processes from nothing
• 3 employers brought together into one operation

Who it's for

Owners and managers buried in admin who know they should use AI but don't know where to start.

What it does

We find the jobs where AI genuinely saves time, set up simple tools, and make sure your team actually uses them.

Why us

We run our own business on it. You get our lessons without paying for our mistakes.

Results

• 10+ hours of admin saved every week
• $40 per user a month saved on software
• Our own AI agent, built from scratch

Who it's for

Any business thinking about AI, or paying for AI tools that aren't delivering.

What it does

We check your documents, processes and files are owned, current and easy to find, so AI has something solid to work from.

Why us

We learned the hard way: our own AI only worked once we'd sorted our own documents first.

Results

• 90% fewer missed emails at NZ Post
• 71% fewer overdue audits at KiwiRail
• 7 reports nobody needed, scrapped